135 results Influencers
Patreon Launches State of Create Report with Insights from NewtonX
NewtonX and Patreon’s State of Create report uncovers 2025 trends in creator monetization, audience engagement, and platform expectations.
The Data Quality Playbook: How Leading Enterprises Avoid Bad Data—and Bad Decisions
Get better B2B data, get better decisions. This data quality playbook shows how Outsourcing Specialists and Data Experts can improve research quality with practical tips and a focus on verified sample for truly insightful results.
PR73 Bridges the Trust Gap for In-House Communications
NewtonX & PR 73 reveals how communications teams face trust challenges. Explore insights and strategies to build internal credibility.
Kolsquare + NewtonX define the state of influencer marketing across Europe
Kolsquare and NewtonX equip brands with actionable influencer marketing insights. Influencer marketing has evolved into a key pillar of the marketing mix, yet brands face a variety of challenges in building impactful campaigns.
20 B2B Brand Awareness Survey Questions That Improve Strategic Planning
Asking the key brand awareness survey questions will help you assess where you stand on this crucial marketing metric.
How Synthetic Sample in B2B research enhances data quality
Recently, there’s been significant buzz about synthetic research in B2B research—both excitement and concern. “I’m skeptical…is there any research showing that synthetic data is accurate?” This is what we’ve been hearing from the research community.
[Report] How Brand Impacts Share Price
Interbrand, NewtonX, and Brodeur Partners reveal how brand research and investor communications can improve company valuation.
[Webinar] Cross-functional collaboration tips for B2B research that save money, time, and tears
Wallaroo.AI Head of Marketing Pam Sufi and NewtonX Sr. Product Marketing Manager Jimmy Coonan share best practices for stakeholder alignment when conducting B2B research.
How Price Sensitivity Influences Customer Buying Behavior
Find the perfect price point to maximize your market share and revenue using NewtonX price sensitivity research insights. Really get under the skin of your clients to fully understand their buying behavior.
How A Longitudinal Study Drives Unique Insights
Do you want to get ahead of market trends? Use longitudinal research insights to build agility into your decision making.
Performing Evaluation Research For Business Outcomes
Answer your strategic questions with reliable data from the right experts using NewtonX evaluation research.
TURF analysis use cases in market research
TURF analysis is a sophisticated method widely employed in market research, particularly in the realm of media planning.
[Video] Meet NewtonX Prime: Instant insights for smarter investments
NewtonX Prime is an all-access investment research platform that delivers expert intelligence at scale.
Use market assessment frameworks to inform strategic thinking
Understanding the competitive landscape is crucial when you’re planning to launch a new product, increase market share, or grow into a new market. Market assessment frameworks scaffold this research and your evaluation of the competition.
Concept testing methods and examples for launch success
Concept testing is the closest thing to a crystal ball when it comes to planning a new project. Concept tests tell you what clients and prospects think about something that’s still at the ‘concept’ stage.
[Webinar] Is an MROC right for you? 3 use cases that are perfect for research communities
NewtonX Sr. Product Marketing Manager Jimmy Coonan and Fuel Cycle VP, Research Science Kevin Row share best practices on running MROCs and how they fit into your research.
Use primary research at scale to find your edge on the market
To make the right investment decisions, you need the right data. It’s that simple and that complicated. Yet to consistently outperform the market, investors have been missing one key part of due diligence: primary research
How the top 6 GLG competitors deliver on market intelligence
Find out if there’s a more efficient or cost effective alternative to your current due diligence process – without spending your time on it. Maybe you’re using GLG, AlphaSense, or Tegus, but who else is
Behind the Survey: What Drives the Cost of B2B Sample Data?
Just as a treasure map guides you to hidden riches, data serves as a map guiding businesses toward informed decisions. This is true in the world of surveys, where the accuracy of your data directly
Use value equivalence line insights to drive better business decisions
Are you working out whether or not to charge more for a new product or service? Are you trying to avoid creating a negative pricing spiral in your industry? Are you trying to increase your
Use derived importance analysis to pinpoint why your clients really love you
Derived importance is one of the many statistical analysis tools you can use in your market research. No one method generates all the answers and derived importance shouldn’t be used in isolation. But it’s a
When to commission market research for your business
When it comes to making strategic business decisions, you’ve got the experience, skill, intuition and common sense. What’s missing? The evidence to back it up. Commissioning market research is an investment that should be made
How to leverage brand health tracking and measurement insights
When it comes to our health, we know prevention is better than cure. So we monitor everyday things ourselves, like weight and exercise, and attend recommended medical check-ups periodically. Regularly servicing your car and dealing
Behind the Survey: What Drives Data Quality?
Surveys have continued to grow as a popular research method for companies to gather primary insights. Yet concerns over fraud and compromised data quality have cast a shadow over the reliability of these services. It’s
Nium and NewtonX Research Tackles Challenges of Content Creator Payments
Is the Creator Economy past due on its payments? Nium and NewtonX surveyed 120+ creators around the world to improve the payment process on social media platforms.
Exploring the value of attitudinal research
Your market research provides massive amounts of data about what your clients and prospects do. You can extrapolate excellent insights from these metrics – where your clients are, which product or service is most popular,
Why nailing the B2B customer experience is critical for your business
B2B industries are often focused on the ‘what’ of their products and services – a ‘here’s what we’re selling and why it’s good for your business’ approach. But centering the customer experience is just as
How audience segmentation research defines the perfect customer
Who is your perfect customer? How many of them are on your current client roster? What makes them perfect to you? Ask anyone what makes an ideal client and you’ll probably get similar answers: They’re
How to craft B2B branding that builds customer trust
Trust is the cornerstone of any relationship, including your B2B business connections. Consistent branding is a major part of how your company instills trust in your current clients and future prospects. Your B2B brand strategy
[Webinar] Strategies for cutting research costs without sacrificing quality
Regional VP of Market Research Ete Kpogho and Sr. Product Marketing Manager Jimmy Coonan host an interactive roundtable to discover the strategies your fellow insights leaders are using to minimize spend while sourcing reliable B2B insights.
The optimal process of B2B market segmentation
Successful marketing strategy is built on a deep understanding of your clients and targeting each type of buyer accordingly. This sounds so much easier than it is – especially for B2B organizations. Thankfully, a good
Using gain creators to maximize B2B business outcomes
By being specific about how your gain creators help clients achieve their aims, you demonstrate how much you understand them. It’s all about drawing a straight line between their list of desired gains and your
The Gabor Granger method for pricing optimization
Gabor Granger pricing analysis is a sequential monadic testing method used to determine your clients’ willingness to pay and the price elasticity of your products or services. It’s such a useful pricing optimization tool that
How to leverage B2B market intelligence
Investment in B2B market intelligence should yield a high ROI – both in terms of making successful business decisions and avoiding less lucrative avenues. You can leverage decision quality market intelligence across your organization at
Ride out market rollercoasters with custom research
Learn how custom research insures your strategic decisions against risk and keeps long term vision thriving—in any economic climate.
Banish Bad Data with the 3-Part Good Data Playbook
Tired of throwing out bad samples in your B2B research? Use these tactics to regain confidence in your data and tell clear data stories to your stakeholders.
Make industry waves with the Progress-Led Insights Framework
Research for the sake of research doesn't cut it anymore. Learn the 5-step playbook for using B2B research as a tool to drive industry-wide change.
Beyond business insights: 5 steps to drive industry and cultural progress with research
Meta's Product Manager Kristoffer Nelson and NewtonX's Head of Brand & Marketing Jackie Cutrone reveal the 5-step playbook for insights that extend beyond the business—and into the industry.
Using in-depth interviews for richer business insights
Use in-depth interviews to take the shortest route to the most valuable insights. Intensify your understanding of your clients’ decision making processes.
Sampling smart: How open networks can help financial services firms unlock more value from their B2B research
To get useful competitive intelligence on niche markets, you need specialized research. Learn how to build better products and craft laser focused messaging with Custom Recruiting.
The Quickest Way for Funds to Get Quality Data: Meet NewtonX Prime
Leading firms are using new technology to maintain their edge, and those without it risk falling behind.
[Webinar] How R/GA and Landor & Fitch Build Responsive B2B Research Stacks to Win Business
How R/GA and Landor & Fitch Build Responsive B2B Research Stacks to Win Business
How Checkout.com uses NewtonX insights to stay at the leading edge of the payments industry
No stranger to breaking the mold with its payments solution, Checkout.com decided not to settle for the status quo with its B2B market research.
Tell stories with textured data, not flat data: How $11B unicorn Checkout.com supercharges growth
As heard at GreenBook’s IIEX Europe 2023: Matt Harris, Checkout.com Senior Customer Research & Insights Manager, and Sascha Eder, NewtonX CEO reveal how to maximize your research spend.
10 tips for improving how to measure advertising effectiveness
Do you know how to measure advertising effectiveness using decision quality data? Find out why it’s a game-changer.
19 buyer persona survey questions for strategy insights
Here are some tips for creating customer personas for your brands to truly understand your target audience and share across teams.
B2B message testing survey questions that increase marketing effectiveness
Asking the right message testing survey questions will help you understand how to connect with prospects and customers.
The right brand perception survey questions boost your marketing ROI
In B2B branding, brand perceptions are what your target audience, customers, and prospects—and to some extent, your employees—think about your brand.
Ask customer experience survey questions to measure customer relationships
Customer experience survey questions seek to uncover the details of customer interactions, customer service, and customer satisfaction with your company.
What is the true cost of bad data?
Poor quality data costs the US $3 trillion each year. There has to be a better way, and we believe we've found it. Read on.
How a strategy consultancy made a multi-billion dollar evaluation with NewtonX insights
The challenge of fielding global perceptions for billion-dollar valuations Sustainable energy is on the rise. By 2026, renewable energy dependency is expected to increase at least 60% from its 2020 levels. With such
NewtonX joins the Market Research Society
We're excited to announce that NewtonX has been accepted as a member of the Insights Association.
How NewtonX Custom Recruited Hard-to-Find Metaverse Influencers
Learn how a social media innovator found and engaged metaverse influencers for critical strategic insights and practical go-to-market intelligence.
Why Custom B2B Research is the Secret to Exponential Business Growth
NewtonX CEO Sascha Eder and Cascade Insights CTO Scott Swigart reveal how open expert networks yield high-quality answers to strategic questions.
How NewtonX insights helped a leading social media platform boost content creator market share
A Social Media Leader Wanted to Attract Cutting-Edge Content Creators Over Competitors The demand for social media content creators is blowing up. The total size of the creator economy is estimated to be more than
Why is a social media influencer survey so hard to field?
Influencer marketing has quickly proven itself to be an essential tool for selling products and raising brand awareness online. Understanding how influencers and content creators think about marketing and the platforms on which they operate
B2B Market Research Methods for Better Decision Making
The best B2B market research methods depend on the business problem you are trying to solve. These four types of market research each deliver specific benefits, and each has drawbacks. Understanding these will help you
How we identified the world’s 10 founding blockchain experts for a leading venture capital firm
The Challenge A leading venture capital firm was considering investing in a cryptocurrency company, operating on an emerging blockchain. The VC firm needed insights as to the viability of the underlying technological infrastructure
How NewtonX helped a top financial services company enter the US fleet industry market
Our financial services client was looking to expand. Our research helped them understand the pain points and consumer needs across the target market.
How we helped a top social media company understand how digital advertisers were thinking about their platform
A Top Social Media Company chose NewtonX and our AI-driven research methodology to launch a large brand tracking study, with the goal of analyzing its advertiser brand health.
NewtonX announces its acceptance into the Insights Association
We're excited to announce that NewtonX has been accepted as a member of the Insights Association.
Help Net Security: Why cybersecurity leaders should focus on spending, people and technology (in that order)
Originally published by Help Net Security The cybersecurity industry is facing greater challenges than ever before. The number of publicly-reported data compromises continues to rise, partially due to the massive work-from-home migration and the use of
PCNewsBuzz: Why enterprises are massively subcontracting cybersecurity work
Originally published on pcnewsbuzz.com NewtonX market research revealed this week that 56% of organizations surveyed subcontract as much as 25% of their cybersecurity work. In the study, more than 100 chief information security officers, CTOs, and
TechHQ: Firms not convinced to outsource cybersecurity skills, despite shortage
Originally published by TechHQ. The cybersecurity skills shortage is an ongoing dilemma that continues to wreak havoc on vulnerable systems globally. As organizations continue to face increasing cyber threats, it’s no longer just about having
VentureBeat: Why enterprises are massively subcontracting cybersecurity work
Originally published by VentureBeat. NewtonX market research revealed this week that 56% of organizations surveyed subcontract as much as 25% of their cybersecurity work. In the study, more than 100 chief information security officers, CTOs, and other senior
What do CISOs value in their peers?
During the research for our NewtonX Current: Cybersecurity in 2022, we had the opportunity to ask many CISOs about the ins and outs of their industry.
Cybersecurity in 2022: What matters going forward?
NewtonX Current issued a report on the top priorities and concerns decision-makers have about cybersecurity in 2022. We surveyed CISOs, CTOs, and other senior IT decision makers to gain insight into the most pressing issues the industry faces today.
B2B market research template
Businesses conduct B2B market research to answer a wide variety of questions. However, these questions generally fall into three broad categories, or B2B market research use cases. It’s important to know which use case fits
Why is B2B market research so important?
B2B market research provides companies with the vital data that allows them to grow and succeed. Today, as many companies struggle to pick up the pieces left after Covid-19 shattered workplace and economic norms, the
The top questions to ask on your B2B market research survey
The utility of a survey is heavily dependent on the quality of the B2B market research questions it poses. The professionals who take B2B surveys don’t have the time to complete surveys full of redundant
Disaster Recovery Journal: NewtonX Current: 2022 Cybersecurity Report on Business Outlook and Key Trends
The report highlights the various trending topics in the industry including the challenges and opportunities organizations are facing alongside insights around budgeting, new vulnerabilities, and vendor evaluations.
The five main differences between B2B and B2C market research
Good market research is integral to the growth and success of any company. Understanding the different uses and methods between business-to-business (B2B) and business-to-consumer (B2C) research lets companies know what kind of research they should
NewtonX Current: Cybersecurity in 2022 Business Outlook and Key Trends
Cybersecurity decision-makers are facing two related challenges: navigating market trends while managing professional advancement and quantifying success. As a result, cybersecurity solutions providers have an opportunity to address these challenges to achieve high retention
Market Research Scorecard
Enterprise research leaders all agree, there has to be a better way. Takeaway best practice recommendations tailor-fit to your research organization.
NewtonX Current: What everybody really thinks about the future of work
Based on the positive feedback we received from our latest NewtonX Current, in partnership with Fortune, we're expanding the report to answer: what does everybody else think about the return and future of work?
GreenBook chooses NewtonX for market research industry-leading GRIT report
Leading B2B research publication GreenBook partners with NewtonX in latest 2021 GRIT Report. Learn more about our partnership.
B2B Panels are passé: NewtonX and the future of B2B market research
Panels are not designed to answer industry-specific B2B questions. In truth, there’s no such thing as a B2B panel.
What is B2B market research?
B2B marketing research is the process of finding out what types of people are interested in a particular product or service. The purpose of B2B marketing research is to find out who your customers are, their needs and wants, and how to best satisfy them.
[Innovation Report] How UX Research Leaders can delight customers and beat competitors
Increase customer satisfaction and retention, build a competitive product roadmap, and make the most of customer and competitor insights to build delightful user experiences with our latest innovation report.
NewtonX FAQ Video Library
We get asked all the time: what makes NewtonX so different? How does the Knowledge Graph work? Find out in this brief FAQ video series.
Trending: Large corporations’ secret weapon
What is a research community? Communities are groups of highly targeted people who can provide data and insights over time. Communities are particularly useful as tracking tools for quantitative data (such as prices, capabilities, budget,
Five insights on what CFOs really think about the future of work
We surveyed 75 CFOs forming a representative sample of the US economy, here's five insights we learned.
[Guide] The ultimate B2B research guide for product marketers
Product marketers have an incredible opportunity to leverage B2B research. Read our guide to learn how.
NewtonX introduces new research service: NewtonX Current
We’re excited to announce the launch of NewtonX Current! NewtonX Current is the new proprietary research arm of NewtonX. Our team of senior researchers design and field our Current reports to answer today’s most pressing
Fortune: 63% of high-growth companies have hybrid work models
Continuing the conversation on the future of work, Fortune and Sheryl Estrada build on the NewtonX Current 75-person CFO study.
Fortune: From talent pipelines to hybrid work models, here’s what mattered to CFOs this week
What do CFOs really think about the future of work? From hybrid models to talent pipelines to DEI and beyond, find out what truly matters to finance chiefs.
Fortune: Sorry, Bitcoin: CFOs say they aren’t adopting crypto
For Bitcoin and other cryptos to gain true traction, it will need to ingrain itself much deeper into our financial system.
Why is Airplane Wifi Still So Terrible? Inside the Race to Modernize Airline Internet
Ten years ago, wifi on airplanes was a luxury, available only for extremely high prices and not available at all on many airlines.
Fortune chooses NewtonX for its first-ever CFO study
To debut NewtonX Current, we partnered with Fortune Analytics to survey 75 leading CFOs to answer: what do they really think about the future of work?
What Happened to the Quantum Computing Hype? Here’s Where the Technology is Expected to Head
Quantum computing is often hyped, we take a look through the buzz for a closer look.
Fortune: We polled CFOs to find out what they really think about going back to the office
We recently partnered with Fortune in their first-ever CFO survey. Discover what CFOs really think about the future of work.
Why a leading HVAC manufacturer chose NewtonX to guide a regional expansion strategy
A leading US HVAC manufacturer needed precise insights to guide an aggressive regional expansion strategy.
Business Fraud in the Age of AI: Can New Technologies Prevent a Rise in Scams?
BEC scams are responsible for over $12B in global loss since 2013, but can AI help stop the surge?
American 5G Beyond the Hype: Why the Technology Continues to Disappoint
While you may begin to see 5G networks available soon, the full potential of 5G is still to come.
GreenBook: NewtonX’s Sascha Eder On Using AI For Custom Recruiting
"We are the best kept secret in market research out there." Lenny Murphy and Sascha Eder talk about scalable B2B solutions and the future of self-serve market research.
BioTech Companies’ Clinical Trial Crisis
A typical drug takes over a decade and billions of dollars just to hit a pharmacy’s shelves. BioTech is looking to change that.
The Analytics Workforce Boom
As data proliferates, using it as a competitive advantage for business decisions, automation, and research has become a growing priority.
[Webinar Replay] NewtonX Current: What CFOs really think about the future of work
Building off the learnings of the report, we're hosting a 45-minute webinar to get to the bottom of what CFOs really think about the return and future of work.
IoT for Airlines is Taking Flight: What AI-for-the-Air Experts Say About It
Seat sensors, airflow monitors, sleep trackers, and smart overhead bins are just the tip of the iceberg for the potential that IoT has in airplanes.
Is Your Car Hack-Proof? The $6B Cybersecurity Market For Protecting Vehicles
As cars become more connected through GPS, smart screens, and IoT, auto cybersecurity is rapidly becoming a critical industry pain-point.
The New Architects: How Tech Companies and VCs Are Shaping Urban Centers
72% of experts see public sector city entities as regulators, not shapers. So if not the regulators, then who?
How Agriculture AI Companies Plan to Feed 9B People Without Destroying the Planet
The earth's population is estimated at 9 billion by 2040. Can AI help feed the masses, without destroying the planet?
Buy Now, Pay Later – How Gen Z Shoppers Are Changing the Face of Retail
Buy now, pay later (BNPL) programs have been growing in popularity. Are alternative payment plans the new credit card?
Inside the Startups Tapping Into the $439B Medical Tourism Startup Market
A look inside the startups disrupting the $439B medical tourism industry.
How to conduct B2B research: 3 tips for quality insights
Working with the world's leading organizations and top market research firms on a daily basis gives us a unique perspective into how teams are thinking about B2B research. Instead of keeping this a secret, we're sharing the leading indicators of great results.
Could a New Type of Machine Learning Solve Healthcare Data Privacy Issues?
Growing tension in AI and data protection could mean trouble on the horizon in healthcare, but could AI be the answer? Read on.
Are Robots Really Taking Manufacturing Jobs?
In 1960 one in four Americans held a position in the manufacturing industry; today, fewer than one in ten Americans do.
How we helped a $25 billion American life science giant measure brand reputation and develop insights to support strategy
Life sciences giant uses annual brand tracker to inform 2021 strategy.
Top 3 German auto manufacturer realizes cost savings following innovation-centered B2B qual and quant research
Driving cost-savings for a Top 3 German automaker through innovation-centered research.
Mobile Payments: Why is the US lagging behind China, India, and Kenya?
Despite widespread mobile use and adoption, the US has been relatively slow to replace plastic with mobile-first payments. Discover why.
Can Corporate Surveillance Solve Employee Happiness?
Despite some hesitance, there has been an uptick in the use of AI in HR. Read on.
The Future of B2B Market Research is NewtonX Custom Recruiting
It’s time for a sea change in how market research happens.
Big Banking vs. Fintech: Why Aren’t Traditional Banks Investing More in the Fintech Craze?
We interviewed 25 senior executives of Head of Innovations/FinTech at the ten largest banks in the U.S., with the intent of identifying barriers to investment and M&A in the fintech sector. The interviews defined three primary barriers and many more learnings.
HR Ex-Machina – Is AI The Solution To Human Resources Issues?
How human is HR? What can and cannot be automated, read on.
[Infographic] Visualizing the true cost of bad data
So many traditional market research firms continue to miss the mark with B2B audiences. Do you know how these decisions impact your bottom line?
Will Artificial Intelligence “Kill All The Lawyers”?
As AI becomes more sophisticated in law, what is the overarching impact of AI lawyers?
Capturing customer voice for a San Francisco ad tech giant
We recently partnered with an influential San Francisco tech giant to provide specific, relevant data about their customer base.
[Whitepaper] Reinventing B2B market research through the power of AI and LinkedIn APIs
In this paper, we unpack how we were able to disrupt traditional market research through the powerful blend of technology and emerging research approaches.
[Whitepaper] B2B market research disrupted: How AI & LinkedIn APIs finally killed fraud
Discover how we unlocked the secret to 0% fraud across our market research. Download our latest whitepaper. D
MediaPost: Search Engine Uses Machine Learning, Data To Identify Best Professionals To Recruit
NewtonX releases technology to give companies the ability to discover and engage with hard-to-find experienced professionals.
How we harnessed elite management insight to bridge disconnects between executive vision and operational execution
Understanding key execution gaps impacting organizational transformation.
Large Digital Advertiser sought Advertising Decision Makers and Influencers to gauge new privacy regulations
How a large advertiser rolled out new data privacy regulations to meet customer needs.
The IoT Hospital Makeover: How New Technologies Are Streamlining Healthcare Services
Hospitals have adopted IoT devices across almost every aspect of the patient, doctor, and administrator experience and beyond.
BuiltInNYC: NewtonX raises $12M to locate experts with AI
The article was originally posted on BuiltInNYC. Today, NYC-based tech firm NewtonX announced a Series A funding round to the tune of $12 million to help companies where traditional search engines fall short. The funds
VR for Marketing: The Future, Or An Elaborate Gimmick?
According to a recent NewtonX B2B panel survey on the subject issued to 1,000 senior level executives at Fortune 5,000 companies. This sentiment is aligned with investment in the space: of the $4B invested in
How we scouted the smartest global IP Lawyers to better understand the technology landscape inside and out
Scanning over 25,000 international IP lawyers to find the 12 with masterful insight.
How we helped a Fortune 500 Healthcare Company by gleaning hyper-specific regional insights
Supporting transformation for a multi-billion healthcare portfolio through hyper-specific regional insights.
The Future Of EdTech – When AI Becomes the Teacher What Happens to Kids?
When AI and robots become the teacher, who has the most to gain, the most at risk? Read on to learn the future of EdTech.
Competitive Feature Benchmarks 2.0: How Direct Access to Data is Changing the Industry
How direct access to data is changing the knowledge sector.
Banking Without Borders: Open Banking’s New Frontier
The E.U.’s Payment Services Directive (PSD 2) was one of the most formative mandates toward open banking. It opened up the payments industry to competition from non-banks and introduced collaboration and oversight. NewtonX conducted a
How we located North America’s most elite real estate agents to glean critical home buying market insights
Finding the North America's first-class real estate agents to understand the modern home buyer's market.
Aging with AI: How Some Companies Are Leveraging Technology for Elderly Populations
Japan's growing elderly population has created a pressing need for technological aid.
The Future of Enterprise Work: Was the Gig Economy Overhyped?
Since the gig economy exploded in 2008 how has the industry changed?
NewtonX Overview One-sheet
NewtonX is the world's leading B2B research company. Discover how we spotlight the world's brightest minds across 1.1billion professionals and 140 industries.
NewtonX 2020: Year in Review
In 2020, market research professionals showcased their adaptability, ingenuity, and grit in a year that forced us to rethink how we work, collaborate, and make an impact in the knowledge space.